Frequently Asked Questions
Everything you need to know about OLA Beach Tennis equipment and services.
How do I choose the right beach tennis paddle for my skill level?
Beginners should look for paddles with a 'Soft EVA' core for better control and vibration absorption. Intermediate and professional players often prefer 'Hard EVA' or Carbon Fiber faces for increased power and precision during competitive play.
What is your shipping policy for international orders?
OLA Beach Tennis ships worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination and customs processing.
Do your paddles come with a warranty?
Yes, all OLA Beach Tennis paddles are covered by a 6-month manufacturer warranty against structural defects. Please note that normal wear and tear from play or surface scratches are not covered.
How should I maintain my beach tennis equipment to ensure longevity?
We recommend wiping your paddle with a damp cloth after play to remove sand and salt. Avoid leaving your equipment in direct sunlight or high-heat environments, such as inside a car, as this can damage the internal core.
What is your return and exchange policy?
We offer a 30-day return policy for unused items in their original packaging. If you are not satisfied with your purchase, you can return it for a full refund or exchange it for a different model.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. All transactions are encrypted and secure.